The Recruitment Challenge

The health services practice at a leading Midwest research university was gearing up for a major project — the opening of a new outpatient medical clinic. Their challenge was to fill 20 key clinical and administrative positions in a very short timeframe and with a limited budget.

Lacking internal resources for this task, they turned to Duffy Group to spearhead the search and collaborate with line leaders in identifying qualified and interested candidates for these specialized positions. Each step of the process could serve as a standalone solution for HR and competitive analysis, or as part of a holistic approach to workforce planning and recruitment.

The Strategy

Utilizing Duffy Recruitment Research™, cold calling and various internet methods, along with the expertise of their project team, Duffy Group screened resumes from approximately 430 prospects and conducted 130 pre-screening interviews. The candidate pool was then further refined after the client conducted 38 in-person interviews.

Additionally, Duffy Group also coordinated the administration of skills assessments for the candidates and carried out due diligence research on the client’s behalf. Throughout the process, the Duffy Group team maintained daily consultations with the hiring leaders to discuss progress, address concerns and update on deliverables. As a result of this thorough search process, offers were extended to 19 candidates.

The Duffy Difference

Due to our thorough process, 18 of the 19 offers were accepted, with all the successful candidates sourced through Duffy Group. These results were achieved in less than 30 days using this consultative approach. Thanks to this efficient process, the university health services practice opened their clinic on schedule, aligning with their ambition to be among the top healthcare providers in the U.S.

The timely opening of the clinic was also crucial in capitalizing on potential, preventing a loss of $40K for each day the opening might have been delayed.