The Challenge

As the “silver tsunami” approached — the demographic shift of baby boomers entering retirement age — the healthcare nonprofit recognized the urgent need to restructure the organization to prepare for a surge in demand for their senior living communities.

This complete leadership overhaul required targeted recruitment for the newly established Executive Leadership Team (ELT) and cascaded to Vice Presidents and Directors, marking a transformative phase in the organization’s history.

However, the path to restructuring was strewn with unique challenges:

• Positions such as the Chief Optimization Officer required a blend of skills across HR, technology and legal, making the search highly specific and complex.
• The challenge of recruiting a Chief Technology Innovation Officer who would work onsite highlighted the need for leaders who could commit to being physically present, a shift from the previous remote-working model.
• The organizations rigorous 10-step hiring process posed challenges in keeping passive candidates engaged and available, and made it difficult for them to resist other job offers.

The Scenario

Duffy Group’s partnership with this healthcare nonprofit began in 2019 through Practice Leader Colleen Neese‘s trusted relationship with the former VP of HR and later COO. In the initial phase of our partnership, we completed 10 successful hires, establishing our reputation for delivering excellent ROI.

In 2022, the nonprofit faced a monumental challenge: a comprehensive organizational restructuring. They turned to Duffy Group to lead this effort, starting with four ELT roles. In 2023, we expanded our efforts to Vice President positions, director-level and key support roles.

This large-scale recruitment effort required maintaining our high standards despite the increased complexity and stakes.

The Solution

For unique positions like the Chief Optimization Officer, which combined responsibilities across HR, technology, legal and more, we leveraged our Duffy Recruitment Research™ model to ensure a perfect fit for both the role and the organizational culture.

Our deep understanding of the client and storytelling ability provided crucial direction and clarity during the recruitment process. This approach attracted skilled candidates who were already successful in similar roles and passionate about the healthcare nonprofit’s mission.

The Outcome

Our recruitment strategy resulted in 18 successful placements across a complete organizational restructuring.

The outcomes were impressive:

• Achieved an average ROI of 19%, highlighting the cost-efficiency of our five-step Duffy Recruitment Research™ process.
• Our informed search model and flexible hourly rate enabled multiple hires from single searches, resulting in incredible cost savings. For example, while recruiting for the Vice President of IT, we identified and hired another candidate from the same search for an additional key position.
• Built a robust leadership team ready to meet the growing demands of the aging population.

Duffy Group’s partnership with the healthcare nonprofit demonstrated our unmatched ability to build teams at every level, proving we can “do it all” in strategic recruitment and organizational growth — all with exceptional ROI.

Connect

Get in touch with our team and learn more about our healthcare recruiting services.